Privacy Policy

Kindred SoulzS

Effective Date: January 1, 2026

1. Information We Collect

Personal Information

• Name, email address, phone number, and physical address, when applicable
• Payment and billing information when you make a purchase or enroll in a service, program, workshop, course, or offering
• Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and communications
• Program, workshop, course, session, community, or service enrollment details and preferences
• Purchase history, participation information, and feedback

2. How We Use Your Information

• Providing, administering, and improving our services, programs, workshops, courses, community offerings, and other resources
• Processing transactions and payments
• Communicating with you regarding inquiries, purchases, registrations, programs, services, events, and important updates
• Sending promotional or marketing communications when you have provided the appropriate consent
• Enhancing website functionality and user experience
• Maintaining website and account security and helping prevent fraud
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into SMS messaging from Kindred SoulzS, you agree to receive text messages related to our services and offerings, which may include program or event updates, reminders, customer support communications, account-related information, and other messages you have consented to receive.

Opt-In & Consent

• You will only receive SMS messages after providing the applicable consent
• We maintain records of SMS opt-in actions where required
• We strive to comply with the Telephone Consumer Protection Act (TCPA) and other applicable messaging laws and regulations

Opt-Out Instructions

• You may cancel SMS messages at any time by replying "STOP"
• You may receive a final confirmation message after opting out
• No further SMS messages will be sent unless you subsequently re-opt in, except where otherwise permitted or required by law

Message Frequency & Content

• Message frequency may vary based on your interactions with Kindred SoulzS and the communications you have requested
• Messages may relate to services, programs, workshops, courses, events, community offerings, customer support, and other communications for which you have provided consent
• Marketing or promotional text messages will only be sent when the appropriate consent has been obtained

Help & Support

Reply "HELP" for assistance or contact us at [email protected]. You may also contact us by phone at +1 (647) 505-8962.

Carrier Information

• Message and data rates may apply
• Message frequency varies
• Wireless carriers are not liable for delayed or undelivered messages
• SMS availability may depend on your wireless carrier and service area

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers that support our communications, such as customer service or text messaging providers, may be permitted as necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their own marketing or promotional purposes.

We implement reasonable data protection measures designed to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information for third-party marketing purposes. We may share information in limited circumstances, including:

Service Providers

• Third-party vendors that assist with business operations, such as payment processing, website hosting, email delivery, scheduling, course or community platforms, and related technology services
• SMS aggregators and messaging providers solely as necessary to deliver messages you have consented to receive
• Service providers are expected to process information only as necessary to provide their respective services

Legal Compliance

• When required by applicable law or legal process
• In response to valid governmental, law enforcement, or court requests
• When reasonably necessary to protect our rights, users, services, or the security of our operations

Business Transfers

• Information may be transferred as part of a merger, acquisition, restructuring, financing, or sale of some or all business assets
• Where applicable, personal information will remain subject to appropriate privacy protections

Text messaging originator opt-in data and consent are excluded from sharing for third-party marketing or promotional purposes. Such information may be provided to aggregators, carriers, platform providers, and other vendors only as necessary to operate the text messaging service.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

• Protection of sensitive information during transmission
• Access controls and authentication measures
• Security monitoring and system updates
• Appropriate data-handling practices
• Procedures for responding to suspected data incidents
• Backup and recovery measures, where applicable

However, no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze website traffic and user behavior
• Remember preferences
• Improve website functionality and user experience
• Understand engagement with our website, content, and offerings
• Measure the effectiveness of our services and communications

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

7. Your Rights & Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to personal information we maintain about you
• Request correction or deletion of certain personal information
• Opt out of marketing emails using the "unsubscribe" link contained in those emails
• Opt out of SMS messages by replying "STOP"
• Request information regarding how we process your personal information
• Withdraw consent for future communications where processing is based on consent
• Exercise other privacy rights provided under applicable law

To submit a privacy-related request, contact us using the information provided in Section 10.

8. Third-Party Links

Our website, programs, resources, emails, or other communications may contain links to third-party websites, platforms, or services.

Kindred SoulzS is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of any third-party websites or platforms you visit.

This Privacy Policy applies to information collected and processed by Kindred SoulzS.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, or applicable requirements.

The latest version will be made available through our website and will identify its effective date. Where appropriate, we may provide additional notice of material changes.

10. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact:

Kindred SoulzS
Phone: +1 (647) 505-8962
Email: [email protected]
Website: www.kindredsoulzs.com

By using our website and services, you acknowledge this Privacy Policy and the practices described above.